Do you have a card?
17 April 2012 12 Comments
I know a bloke who works for a bank. Let’s call him David.
David is senior enough that he authorises his own business cards. As he was filling out the form, he realised two things:
1. The people who care about his business card are never going to see the form, and
2. The people who see the form don’t care what goes on his business card.
So, in the box labelled ‘Position’, he carefully wrote “Dilettante”.
Sure enough, when his business cards arrived, David found that the bank was paying him to be a dilettante.
I’ve just run out of business cards, so I’m thinking about what I should put on the form. It seems to me that my business card and my e-addressbook (where I keep everybody else’s business cards) are a bit behind the times.
When I put someone’s business card into my e-addressbook, this is what I usually add:
- Position and company
- Mobile number
- E-mail address
- How and when I met them, in the comments
All well and good – there are places for all those things. However, I often want to add the following:
- Twitter handle (jod999)
- Skype name (jod987)
- LinkedIn profile (jod999)
- Instant messenger (IM) identifier, such as Gtalk, Yahoo! chat or good old ICQ
- Academia.edu profile (maybe – has anyone worked out what Academia.edu is useful for yet?)
For some people, I might want to add a Facebook page or a Google Plus profile.
Unfortunately, there are no smart little boxes for those things in my e-addressbook. I could create custom fields, but they won’t connect to the right programs directly from my e-addressbook. Also, I know from experience that they won’t export to any other e-addressbook software either.
Heaven forbid that I would want my e-addressbook to connect to my University’s Lightweight Directory Access Protocol (LDAP) server, so that it could automagically update people’s details or anything clever like that…
Rather, my e-addressbook is stuck in the 1980s. It thinks that I want to send people facsimiles and page them. When did I last do that?
Here is a quick test: Compare your business card to your e-mail signature. Is it different? In my case, almost none of the information in my sig is on my business card.
On my business card, I want to be able to display the things that I would like to see about other people. I want to be able to list my Twitter handle, my IM and Skype names, and my LinkedIn profile.
I network on Twitter, and it is a brilliant way to keep a conversation going after you have met someone. For academics who use Twitter, the following pattern seems fairly common: meet; exchange business cards; chat for a while; ask for Twitter handle; write Twitter handle on back of business card. How broken is that?
Most days, I have my instant messenger client running in the background so that colleagues who use IM can quickly ping me when they have a question. It is easier than a phone call for quick, simple questions and you have a written record of the answer, just like e-mail.
I use Skype to talk to colleagues overseas. While I don’t have it running in the background all the time, I want them to be able to find my Skype name quickly, without having to e-mail or IM me.
LinkedIn is great for keeping long-term connections going, particularly with people who have left your organisation. If they update their LinkedIn profile, you can find out where they are now. This is invaluable when I am chatting to someone about their research and say, “You should contact…”. LinkedIn is the best way of quickly finding out where they have gone, and what they are doing now.
I don’t want to list my Facebook page because I don’t use it professionally. But I know people who do, and who would love to put it there.
Given that I want to record these details about other people, it seems to make sense that I put them on my business card and give them out the people I am meeting.
However, my university seems blind to services outside of the ‘walls’. So, I’m not hopeful that I’ll get external services like Skype, LinkedIn and Twitter on my card. But who knows? Maybe the people who care about the card won’t see the form.