22 November 2016 2 Comments
The #ImpactAgenda is upon us. Every government funding agency I know is looking for impact outside the academic sphere. So, I’ve been thinking about impact a lot lately.
One of the best ways to learn how to do things better is to look at how they’re done in an allied industry. The best example of this that I know of is the idea of bench-marking hospital admissions against hotel check-ins. At a basic level, both activities are similar: you are allocating a room to a person who wants to stay at your establishment. Yet the experience can be totally different. Hotel check-in is usually quick, friendly, and relatively painless. Hospital admissions, on the other hand, can sometimes be quite bureaucratic, protracted, and impersonal. The two experiences, while similar, are underpinned by completely different attitudes to the work. So, hospitals have learnt a lot about admissions from hotels.
By examining an idea in a different environment, we can sometimes learn not just how other people do things, but gain new ideas about how to improve our own activities.
For those researchers who are grappling with the impact agenda currently being rolled out in Australia, the UK, and other countries, it’s worth thinking about how documentary film-makers increase the impact of their films.
Making a documentary film can be a long and exhausting process. Finding funding, assembling a team, executing a plan when you never have quite enough resources, coping with team dynamics, keeping everything together long enough to get the job done, and maintaining a singular vision while doing it – all of this sounds a bit like a research program to me. Read more of this post