A tale of two interviews

Our anonymous author approached the Research Whisperers with this post about disrupted research interview expectations and the importance of approaching these encounters with an open mind. This is a lesson at the heart of all research, but it can be easy to build up presumptions around our skills and expertise. 

Having our intellectual expectations upended can be confronting and frustrating, but it can also be enlightening about the topic and ourselves.


Speech bubbles at Erg by Marc Walthieu | flickr.com | Shared via CC BY-NC-ND 2.0

Speech bubbles at Erg by Marc Walthieu | flickr.com | Shared via CC BY-NC-ND 2.0

I’m conducting interview-based research on a complex social problem in Australia, and I had the opportunity to interview a woman I’d been looking forward to meeting for some time.

She was the CEO of an organisation that delivers services to a marginalised group, which was an important perspective for one of my case studies. I knew she held some views on my research topic that were very similar to my own, which can help with rapport.

I expected it to be a positive experience.  It ended up being the most uncomfortable interview I’ve ever conducted, for this or any other project.

The awkwardness started before we even sat down, when I held out my hand in greeting and she (let’s call her P01) went in for a kiss on the cheek. Not the way research interviews in office settings are usually kicked off! Once we were seated, one of her first comments was that she doesn’t normally participate in research interviews, so I should feel lucky, and that she had agreed to do it this time because she could tell that I supported the organisation’s work. Also, could we keep it to 40 minutes? I assured her that very much appreciated her time, and quietly panicked at how unwelcoming this little exchange felt.

I started asking my questions, which she answered quite briefly and directly, occasionally chuckling or waiting for me to reframe my words into an actual question before responding. In my experience, participants usually respond at length at the mere mention of a topic (without necessarily waiting for me to ask a question), so muted alarm bells continued to ring.  Read more of this post

Recruiting research participants using Twitter

Andrew GloverAndrew Glover is a Research Fellow at RMIT University, based in the Digital Ethnography Research Centre and the Beyond Behaviour Change Group.

He is interested in sustainability, air travel, and remote collaboration. He tweets at @theandrewglover.


Recruitment for research participants is often time-consuming work.

Emailing people directly can be effective, but does seem intrusive at times, given the amount of email many of us deal with on a daily basis.

Sometimes, you just want to get your message out there as far and wide as possible, beyond your personal and professional networks.

If you cannot join the Army - Try & get a Recruit

British WWI Recruitment Poster, by State Records NSW on Flickr

Recently, I’ve used Twitter to recruit survey and interview participants for two projects.

The first was an online survey about academic air travel in Australia, and the second was a call for interviews with people who collaborate remotely without travelling. In both cases, I’ve been impressed by the extent to which the message was distributed across the networks of people I was hoping to reach. The air travel survey was completed by over 300 academics throughout Australia, with respondents from every broad field of research. I combined this with emailing universities and academic associations directly, asking them to pass the message on to their staff and members. For the project on remote collaboration, I had 13 people respond immediately who were willing to be interviewed, including from Australia, New Zealand, Europe, and the USA. Read more of this post