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Do it (Photo by Tseen Khoo)

Do it (Photo by Tseen Khoo)

I’ve been loathe in the past to talk too much about what I do on an everyday basis in my job.

This is because I’d been made wary by certain (rare, it must be said) attitudes towards sharing information about internal processes for research development and researcher support.

I said then and I’ll say again now for the record: There’s nothing really new or ‘top secret’ in research education and development. As every Australasian Research Management Society (ARMS) conference testifies, there’s much to be gained and nothing to lose by workshopping or sharing your processes.

As yet, there is no laser-pen that will automagically generate a winning grant application. Until that pen happens along, what research education and development people do – academic or professional administrative staff – is hone models and ideas that have had a range of outings.

As in so many areas of intellectual and professional endeavour, lots of people have gone there before you, and they’ve been doing it for longer than you.

This does not mean the work is any less valuable to researchers who need to know about these strategies and methods. Nor does it mean the staff managing these researcher development programs are any less committed to finding better and more effective ways to help researchers make good research happen.

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Beyond 2015 – beyond borders

A red tabard with the name and logo of the Nanjing Institute of Mechatronics Technology in Chinese and English.

Nanjing Institute of Mechatronics Technology, by Jonathan O’Donnell on Flickr

In 2015, the Millennium Development Goals expire. What comes next? At the moment, the world is engaged in a giant conversation about how to do this again, only better. The Association of Commonwealth Universities are encouraging universities to engage in this conversation. I think that’s a great idea. Universities, through their teaching, research and civic engagement, help to make the world a better place. We need to be engaged in this conversation.

Like many universities, my university sees itself as a global institution. As a global university, I believe that my university should know how it aligns with the Millennium Development Goals. It provides one measure of how global we are, of how much we are helping the world at large.

The Millennium Development Goals are global goals. They recognise that global problems require global solutions. They understand that no one person, organisation or country can do it alone. We need to push beyond boundaries. We need to look outside our bubbles.

In my own research, I look at privacy on the Web. Lately, some of that work has examined how sharing works on social media services. By its very nature, the World Wide Web is a global phenomenon. Social networking services promise that you can share with anyone, anywhere. So you would think that research about them would be global in nature, too. It makes sense, right? I thought so too – until I went to China.

In 2013, I spent seven months in Nanjing. It was different and wonderful and amazing and unsettling and just brilliant! I had a great time. Thank you, Nanjing.

Before I left, I thought, “I wonder what work has been done in my area on the Chinese social networking services.” Not as much as I imagined, as it turned out. The table below shows the number of articles on Google Scholar that mention the names of some popular social networking services.

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Why bother with research engagement?

Mark Hamann (James Cook University)After working for both NGOs and government, Mark Hamann is now a researcher and lecturer at James Cook University in Townsville.

His research interests cross several disciplines but generally relate to marine wildlife ecology, marine and freshwater turtle biology, marine wildlife management, conservation biology, and the impacts of plastic pollution on marine ecosystems.

Most of Mark’s current research projects are conducted with partners from government, industry, NGOs and Indigenous communities. He spends a considerable amount of his time talking about science and science delivery with his collaborators.

Last year, Mark participated in “I’m a Scientist get me out of here” and he was introduced to the world of online science communication. 

Mark tweets from @turtlesatJCU.


We already engage all the time. It’s a part of family life, work, and our everyday relationships.

Weave mandala (Photo courtesy of Mr Greenjeans on flickr: http://www.flickr.com/photos/gaylon)

Weave mandala (Photo courtesy of Mr Greenjeans on flickr: http://www.flickr.com/photos/gaylon)

Engagement describes a journey; it is about building a conversation, a friendship, trust and – ultimately – a working relationship.

But why do we need to do it? And how do we, as scientists, engage? Do the ways in which a researcher might engage differ from how we engage with friends and family?

In a professional sense, scientists need to engage across many sectors of society. They need to do this to keep their work relevant, market themselves and their research potential, and create networks that help build a career, another’s career, foster collaborations, or to assist in government decision-making processes.

General engagement models consist of a series of stages that shift the relationship from Information sharing through to Empowerment (Information – Consult – Involve – Collaborate – Empower). With empowerment comes a traditional relationship with shared deliberations, shared goals, and ultimately the shifting of power for making decisions from one party to another. The goal of an engagement exercise might not necessarily be Empowerment, but it is a highly sought-after endpoint in many community-based projects. It is certainly true, for example, in community-based management of natural spaces.

Many people have an intrinsic ability to engage, especially in a public arena, yet struggle in a professional setting. Getting it more right than wrong requires practice, patience, and risk.

In 2001, I had just started a working on a project to set up a sea turtle monitoring project in a remote part of Northern Australia. It was a short, one-year project to collect biological data from turtles so we could fill an important knowledge gap for their management. The challenge for me was that I had never been to an Indigenous community and had little knowledge of how to even begin.

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Keeping referees sweet

Cupcake salvation (Photo by Fooi-ling Khoo)

Cupcake salvation (Photo by Fooi-ling Khoo)

Choosing the referees to list on a CV and job applications can be a complex business, particularly when you’re starting out.

You want a balance of voices who could credibly recommend you.

Perhaps someone who has been your academic supervisor, an examiner, a senior colleague who knows you and your work well enough, someone you’ve RA’d for?

For a non-academic job, maybe – just maybe – that first round of referees might include the boss of the fish and chip shop you worked at over the summer.

For academic jobs, there are other considerations in the mix, too: Should you have at least one international referee? One internal referee from your current position? Will it look odd if you don’t include any of your supervisors as referees? What if Professor Z on the hiring committee sees that you used Dr X and not Associate Professor Y…?

After navigating the rocky straits of choosing and securing your referees, you need to ensure that they’re on board with you for the duration of your job hunt(s).

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How to chair

Lion tamer (Sourced from Wikimedia Commons: http://en.wikipedia.org/wiki/File:Lion_tamer_(LOC_pga.03749).jpg)

Lion tamer (Sourced from Wikimedia Commons: http://en.wikipedia.org/wiki/File:Lion_tamer_(LOC_pga.03749).jpg)

What’s worse than having to give a conference paper in front of my esteemed colleagues?

I’d say it’s chairing these esteemed colleagues!

Through my years of presenting at and convening conferences, I have always had one greater fear than being the paper-giver and that was being the chair. It feels pathetic to admit this, but the responsibility of chairing brought all my apprehensions about public speaking to the fore.

When giving a paper, I’m usually anxious about “question and answer” (Q&A) time – the Wild West of conference moments (right next to the conference dinner…). It was a time over which you had little control over what might be thrown at you. You couldn’t plan for it. My imagination (which is excellent, by the way), conceived of all manner of intellectual take-downs and derisive snorts about my conclusions.

These preoccupied me such that I wrote about my strategies for handling Q&A.

Chairing taps into all my existing anxieties: it was a whole session where you weren’t necessarily in control of what people might say or do, but this is specifically what you are tasked with as the chair.

I’ve written before about how to build your conference karma (aka ‘how to make convenors love you’) and, spurred on by a recent query from my colleague Warren Staples (@warrenstaples), here’s a list of strategies I’d suggest to get you through a chairing gig.

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Descending on Adelaide (ARMS 2013)

ARMS 2013 - AdelaideIf you happened to be travelling on flights to Adelaide over 10-13 September this year, you may have overheard some juicy academic gossip and, hopefully, many scandalous declarations about the higher education sector in Australia and elsewhere.

You may well have been sitting near a posse of professional research staff.

The conference we were flying to was ARMS 2013, the peak meet-up for people of our persuasion.

ARMS (Australasian Research Management Society) is the “professional society for specialists in management and administration of research”, and may need to change its title slightly given the organisation now has a Singapore chapter. Or this may be the beginning of a more pronounced ‘Asian’ in the ‘AustralAsian’ (given tantalising comments by former ARMS President, Ren Yi [@melbcollege], on Twitter about possible links with China – see below)?

I didn’t attend the pre-conference workshops this year, and arrived in Radelaide in time for the welcome reception on the evening of 11 September.

The reception was held in the same venue as the rest of the conference: the Adelaide Convention Centre. As anyone who has floated around convention centres knows, these spaces are often vast, echoing, and – really – socially sterile. Getting into the exhibition hall (where the reception was held), I warmed the space up with meeting colleagues, buddies from last year, and the fabulous opportunity to hang with an old friend who was ‘out-of-context’ at a research management conference.

The conference was very well organised (kudos to the conference committee), and afforded many opportunities to learn about the current state of our professional sector, research policy, and funding bodies in Australia and internationally.

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Hashing it over

Pink button with # symbol and blank line, held in an open palm

Hashtag button (Photo by Eclecticlibrarian)

Anyone who has converted to Twitter, and uses it with regularity will know about the prevalent use of hashtags to ‘stream’ tweet content.

If you don’t know what I’m talking about, have a quick read of this official Twitter page, or check out the wittier, unofficial Guardian version.

In short:

A hashtag, for the non-Twitterati, is a word or smashed-together phrase preceded by the hash symbol (#), originally devised as a way to keep track of the flow of subject matter in the Twittersphere. (Ben Zimmer, Visual Thesaurus)

I recently saw someone on Facebook cramming hashtags into their status update. I must admit to rolling my eyes and muttering acidly, “It’s not Twitter, doofus” (oh, yes, fear my acidity).

Yes, I know Facebook is trying to get in on the hashtag action, but – in the very average ways I use Fb – it is largely absent and still an anomaly. Those who frequent Yammer have often used hashtags, and I know of tragics who have brought the hashtagging habit to their emails.

For the most part, though, hashtags live on Twitter.

When I first started on Twitter, I thought hashtags were silly. Yeah, that’s me: broadminded and noble embracer of change.

What I failed to realise was that getting value out of hashtags, and getting to a stage where I’m using and following them deliberately, requires a commitment to the medium that I didn’t have as a newbie. At that stage, all I saw was a soup of symbols and run-together text.

Since that time, I have come to love hashtags. Love them with an unnatural, nerdy love.

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Gantts vs Zombies

Zombie fare (Photo by Tseen Khoo; Cake+decoration by Shayne Smail)

Zombie fare (Photo by Tseen Khoo; Cake+decoration by Shayne Smail)

As my experiences of university functions move beyond ‘plonk and cheese’ to gigs that involve sushi rolls, mini-quiches, and chocolate eclairs, I felt like it was time to write something about the slippage between the intimate and the professional in academia.

I’m particularly interested in the way that staff negotiate the grey area of social participation and personal revelation* as part of a university’s everyday rhythms. This is a topic that fascinates me, and the ‘and another thing!’ nature of this post probably reflects this.

I’ve often joked with my peers that my most enduring trauma in academia was watching colleagues boogeying on the dance-floor at the tail end of conference dinners. It is my scholarly primal scene. It is also another very good reason not to attend conference dinners, but I’ll save that invective for another post.

I mention the dance trauma because it’s an example of a time when I felt that I got to know too much about colleagues (you can tell a lot about people from the way they dance).

If there’s one thing I learned early in my academic life, it’s that many academics are extremely good at not-participating in institutionally sanctioned events. Being the introvert that I am, I appreciated this culture because I’m a picky participator. If there’s the faintest whiff of ‘team-building games’, I’m hard at work getting out of it. If anyone mentions a themed university event, I’m suddenly booked up…all the time, anytime.

At most of the functions I attended, academic staff were poorly represented, and the ones who were there tended to bemoan the heinous crime of being forced to attend when they were already the most wronged in the university ecosystem (i.e. they were humanities academics, or quant social scientists adrift in a sea of qual boffins, or a constructionist pitted against a school full of positivist educators, or …). Read more of this post

How to make casual employment work for you

Anuja CabraalDr Anuja Cabraal (@AnujaCabraal) has been a researcher for almost ten years. Over this time, she has worked on a lot of different topics, including learning and teaching, banking and architecture. Her favourite research areas are migration & identity studies and social & financial exclusion.

She is also a trainer and consultant with Nvivo, a qualitative research software program designed to help make the process of qualitative data analysis easier.

She completed her PhD in January 2011 in the area of microfinance and social & financial exclusion.

Anuja blogs about research methods and information sharing as Anuja Cabraal, A Research Enthusiast.


Life as a casual can be very empowering, and it all comes down to attitude.

There is so much negative talk about being a casual in a university environment, especially from people undertaking, completing, or having just graduated with their PhD.

Robot in the sky (Photo by Jonathan O'Donnell; taken at the Ghibli Museum)

Robot in the sky (Photo by Jonathan O’Donnell; taken at the Ghibli Museum)

While I can understand it, and do recognise the challenges (I moaned about it myself, initially), I also made the most of it and have found a lot of freedom and excitement in the work I have been doing.

There is always the important issue of financial security, but I believe that if you put that aside and focus on the positives of being a casual (and, yes, they do exist), you can be in a position where finance issues resolve themselves.

The main thing to remember as a casual is that you have choice and opportunity, and these can be very valuable.

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What I tweet

Captive audience (Photo by Tseen Khoo)

I’ve been asked several times recently about what I tweet and how I decide on things to push out there.

“How do you find so much stuff to say?” people ask, partly aghast, partly envious.

The questions were usually part of a broader conversation about social media and my enthusiastic embrace of Twitter. As well as my personal and Research Whisperer accounts, I maintain one for the research network I co-founded, the Asian Australian Studies Research Network (AASRN – @aasrn).

In any given week, I manage two Facebook pages, three Twitter accounts, and a website. This does not include the blogging and management of the Research Whisperer, or my personal blog.

What does this all mean (besides that Tseen is very good at over-committing herself)?

It means that I’ve become fairly good at dividing the streams of information for  different channels. It is, however, a constant learning process, and I’m still working out how to ‘clean up’ the demarcation between some accounts.

This post, focusing on Twitter, provides insight into how I’ve created the categories of information I do (and don’t) send out.

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